Hyster enjoys a terrific relationship with most of its customers due its focus on producing total client satisfaction through its world class manufacturing. Our goal is to foresee the needs of every customer along with deal with them with lift trucks which deliver the performance, the reliability and the value which they require.
Hyster completely believes in starting with the customer. The company performs yearly focus groups and provides on-going voice of customer research which is conducted both on line and in the field. We have over 400 design engineers to translate that input into clever designs by implementing our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest ownership cost and total reliability all of Hyster's equipment are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests take place in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality Each and Every Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate quality from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like for instance part sequencing and quality verification. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits actually hold each and every employee responsible for consistent quality, along with the 5s workplace organization in place to help us accomplish it.
As standard with all our products, Hyster provides a wide array of features. The company has remained fully committed to its key focus on both quality and safety, on being innovative each and every time, and by offering several of the best material handling equipment on the market. These are only a few of the reasons why the company has become a leader within the industry.